Terms and conditions of use

How do I place my order online?

Order on site: To place an order through the online store it is necessary to register, using a valid e-mail address.

Choose the desired product and then click on the "add to cart" symbol. The product will end up in the shopping cart. To view the selected products, click on "Products in cart". Please fill in both your contact details and delivery address in the "my account" section before placing an order.

 

Making the payment

You have the following payment methods:

  • Cash on delivery. The invoice will be issued automatically in virtual format, upon request a printed copy will be sent in the package. The receipt will be issued by the express courier company.
  • Payment on site through a card processor.
  • Payment by bank transfer. When selecting this option, the automated system will send an email with bank details of our company, the order will be sent after payment confirmation.

 

 

 

Delivery methods

Transport is provided by express courier companies.

 

Return policy

Products purchased at a distance can be returned according to OG 130/2000. They can be returned, in the original packaging and in the same condition in which they were received, within 14 working days of receipt without penalty and without invoking any reason. The return of the products will be made at the customer's expense, using the same transport service with which the shipment was made. SC Bags For Life SRL will return the value of the order within 30 days from the date of written termination of the contract. The refunded amount and the return conditions do not include the transport costs. Products that show physical changes, bumps, tears, scratches, etc. are not accepted for return. 

According to OG 130/2000, Art. 10: The consumer may not unilaterally terminate the following types of contracts, unless the parties have agreed otherwise: letter c: contracts for the supply of products executed according to consumer specifications or of distinctly customized products , as well as those that, by their nature, cannot be returned or that can degrade or deteriorate rapidly are not subject to the return policy.

The products that are sold through this site each have a shelf life, warranty and / or service offered to them by the manufacturer. The warranty cannot be invoked in the event of improper or incorrect use of the product. Non-compliant products: Products whose characteristics do not correspond to the specifications displayed on the site can be returned after written notification of SC bags For Life SRL In this situation the customer can choose to replace the product with a compliant one or return the product value and shipping costs.

The costs of compliance (including transport) will be fully borne by SC Bags For Life SRL Products received defective (DOA - dead on arrival): In the event that the purchased products are damaged or have manufacturing defects will be replaced with a compliant product, provided that SC Bags For Life SRL is notified in writing within 48 hours of receiving the product. If the product is no longer available, it will either be replaced with a similar product, at the customer's choice, or its equivalent value will be returned. The transport costs will be fully borne by SC Bags For Life SRL If the notification will be made after the above mentioned term of 48 hours, the products are subject to the general warranty conditions.

 

Complaints

Complaints regarding the quality of our products or services can be made to:

Bags For Life SRL, using the email address or phone numbers displayed on the contact page.

The National Authority for Consumer Protection, at the office in your county of residence or online at this page.

 

Warranty conditions

The warranty is resolved at the headquarters of SC Bags For Life SRL presented in the contact page by SC Bags For Life SRL, by repairing or replacing the defective product. The payment of the transport for the sent products (round trip) in order to solve the guarantee is the responsibility of the client.

The guarantee conditions are in accordance with Law 449/2003 and OG 21/1992. For products with a warranty, it is necessary to present the defective product in the original packaging, together with the related accessories and copies of the fiscal invoice and the warranty certificate. If the products become unaccompanied by these documents, the products can be returned to the applicant / shipper without the warranty being resolved.

Products that have physical defects such as: bumps, cracks, tears, products used in inappropriate conditions (other than those recommended on the labels / leaflets of maintenance) are not subject to the warranty. 

 

Terms and conditions

Placing an order on the www.bagsfor.life website represents your agreement to the terms and conditions below. The information provided to SC Bags For Life SRL are used only for the purpose for which they were entered (making orders), according to the laws in force. SC Bags For Life SRL does not provide your e-mail address to third parties, does not encourage spam, and does not make public the data provided by its customers without their explicit consent. Any user has the possibility to delete from the database the e-mail address provided, upon request. SC Bags For Life SRL reserves the right to select its clients. Prices are updated daily. Discounts, discounts and promotions are not cumulative. The discount with the highest value is always kept. The products sold through www.bagsfor.life are new, in the original packaging of the manufacturer and at the time of delivery are accompanied by the tax invoice and warranty certificate (if applicable). SC Bags For Life SRL reserves the right to refuse to collaborate with clients who show inappropriate behavior and language (aggressive, licentious, etc.) or have refused delivery history in their orders.

Product size:

The size of the products can vary by +/- 5 cm for each side of the product.

Product density:

The density of the products can vary by +/- 50g / square meter 

GDPR

    The right of access

 You have the right to be notified, upon request, if your personal data are processed and if so, you have the right to request access to them. You have the right to obtain a copy of the personal data processed. For additional children, we will charge you a reasonable fee, based on administrative costs.

    The right to rectification 

You have the right to obtain from us the rectification of your incorrect personal data and you can fill in the incomplete data whenever you deem it necessary.

    The right to delete ("The right to be forgotten")

 You have the right to ask us to delete your personal data.

    The right to restriction 

You have the right to request a restriction on the processing of your personal data. In this case, the data will be marked and can be processed by us only for certain purposes.

    The right to data portability

 You have the right to receive your personal data that you have provided to us, in a structured, common format that can be read by devices and you have the right to transmit this data to another entity, without objections from us.

    The right to object

 You have the right to object at any time, for reasons related to your situation, to the processing of your personal data by us; we may be asked not to process your personal data. If you have and exercise your right to object, we will no longer process your personal data for that purpose. Exercising this right does not involve any cost. This right may be invalidated in particular if the processing of your personal data is necessary for the formalities related to the conclusion of a contract or for the fulfillment of an already concluded contract.

You can exercise your rights mentioned above by making a written request, dated and signed, submitted to Bags For Life SRL (bagsfor.life) at the postal address Str. Calea Bucovinei, no. 116, Campulung Moldovenesc, Suceava - to the attention of the Data Protection Officer - or to the email address. In the request, please mention if you want the information to be communicated to a certain address (postal or electronic) or through a correspondence service to ensure that the delivery will be made only to you personally. Please note that before accepting any such request, we reserve the right to verify your identity, to ensure that the request comes from you.

 

Privacy policy

The purpose of data collection is: informing users / customers (Buyers) about the status of their account on bagsfor.life, informing users / customers about the evolution and status of orders, evaluation of products and services offered, commercial activities, promotion of products and services, marketing , advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior.

By filling in your data in the account creation and / or Order form, you declare that you unconditionally accept that your personal data be included in the database of SC Bags For Life SRL and you expressly and unequivocally agree that all these personal data to be stored, used and processed indefinitely territorially and / or temporarily by SC Bags For Life SRL You also expressly and unequivocally agree that this personal data may be transferred (transferred) by SC Bags For Life SRL to its affiliates as well as to another / other entity from the country or abroad.

Our computer system has at its disposal adequate methods for the protection of the personal data of the users, as well as of the operations, transactions that they carry out. BAGS FOR LIFE SRL - bagsfor.life complies with the provisions of GDPR and has appointed at the company level an employee who performs the function of Data Processing Manager. 

SC Bags For Life SRL certifies that it will respect the rights conferred by Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data. SC Bags For Life SRL guarantees the security and confidentiality of the data hosted and transmitted through its computer system. This information can be used by SC Bags For Life SRL to send the user order confirmation, various special offers, promotions, etc. only with the prior consent of the client. The provision of personal data to SC Bags For Life SRL does not imply an obligation on the part of the users and they may refuse to provide this data in any circumstances and may request their deletion from the database free of charge.

 

Usage policy Cookies and similar technologies

This policy refers to cookies and similar technologies used, as appropriate, in the websites and applications operated by SC Bags For Life S.RL. with headquarters in Campulung Moldovenesc, Calea Bucovinei, no. 116, under the Bagsfor.life brand, hereinafter referred to as Bagsfor.life.

This policy is supplemented by the bagsfor.life website policy regarding the protection of personal data in general, including additional useful information, including regarding the person responsible for the protection of personal data, all purposes of data processing, your rights, and exceptions and limits. their etc.

Proper protection of personal data is an important goal for us. Our desire is to be as clear and transparent as possible about our approach in this area. For any questions, please contact us at office@bagsfor.life.

What are Cookies?

A cookie is a small file, consisting of letters and numbers, that will be stored on the computer, mobile terminal or other equipment of a user from whom the Internet is accessed. The cookie is installed by the request issued by the user's terminal to a third party server.

What are cookies used for?

These files make it possible mainly to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with a pleasant browsing experience and support our efforts to provide services tailored to users, eg: online privacy preferences, shopping cart or relevant advertising. They are also used in the preparation of anonymous aggregate statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, without allowing the user's personal identification.

 

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